Frequently Asked Questions

Get answers to common questions about Volume Fill-in (2 Weeks).

This service is for returning clients only who retain at least 50% of their existing extensions. If more than half remain, a two-week volume refill refreshes and maintains your desired fullness and style.

Expect about 45 to 60 minutes depending on retention and lash complexity. Your technician assesses remaining extensions and natural lash health to determine the exact time required for a precise, comfortable refill.

No — at least 50% of your original extensions must remain to qualify for a fill. If retention falls below that threshold, we recommend a full set or an in-studio consult to determine the best option.

Avoid water, steam, and heavy eye products for 24 hours. Brush lashes daily with a clean spoolie, avoid oil-based removers, and book timely fills to maintain volume and prolong extension life.

Please arrive makeup-free for accurate assessment and seamless application. If you wear mascara, removal may add time or incur a fee; clean lashes help technicians achieve the best, longest-lasting results.

Inform your technician about sensitivities or allergies prior to booking. We use medical-grade adhesives, offer patch tests, and can recommend hypoallergenic options to ensure comfort and safety during your refill.